Commercial Applications Lead (D365 & Power Platform)

Harvey Norman

Sydney

On-site

AUD 120,000 - 170,000

Full time

3 days ago

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Job summary

Harvey Norman is seeking an experienced IT leader to manage and mentor a cross-functional team supporting D365 and Power Platform at the Homebush West Corporate Office, Sydney. You will ensure platform reliability and align software delivery with business goals.

You will gather requirements, develop functional specs, train users, drive go-live planning, and maintain comprehensive documentation while collaborating with technical and non-technical stakeholders across Harvey Norman’s global

Qualifications

Hands-on experience with Microsoft Dynamics 365 (D365) and Power Platform.
Experience mentoring cross-functional teams and aligning IT with business goals.
Excellent documentation and process-mapping skills.
Strong communication with technical and non-technical stakeholders.
Familiarity with Agile/Scrum and iterative delivery.

Responsibilities

Lead and mentor a cross-functional team supporting Harvey Norman Commercial’s application systems.
Gather and document business requirements aligned with strategic objectives.
Collaborate with technical teams to deliver solutions and report status to manager.
Conduct user training, workshops, and knowledge support to promote system adoption.
Develop functional specs and configure core modules per business needs.
Support go-live planning, risk mitigation, and post-deployment support.
Maintain comprehensive documentation and process flows.