Cloud Services Lead (Operations & DevOps)

Harvey Norman

Sydney

On-site

AUD 190,000 - 230,000

Full time

14 days+

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Career progression

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Job summary

Harvey Norman is seeking a Cloud Services Manager to lead the Cloud, AI & Modern Workplace team and ensure our cloud platforms, infrastructure services and eCommerce environment are secure, reliable, scalable and cost-effective.

You will oversee day-to-day operations, drive performance and incident management, and lead teams across Systems Engineering, DevOps and Cloud Operations while partnering with Digital Delivery, Security and Architecture to meet future business needs.

Qualifications

10+ years' experience in enterprise cloud, infrastructure or platform services.
Proven leadership of high-performing technical operations teams.
Strong knowledge of Azure, cloud security, monitoring and resilience.

Responsibilities

Lead day-to-day operations, support and reliability of Harvey Norman's cloud services and eCommerce.
Drive performance, resilience, monitoring, incident management and operational excellence.
Develop and mentor Systems Engineering, DevOps, Cloud Operations teams.
Collaborate with Digital Delivery, Security, Architecture and Product teams to ensure secure and scalable platforms.
Own cloud cost management and service improvement programs.
Manage operational risks, governance and supplier relationships.
Champion automation and modern operational practices to improve efficiency.