Client Services & Scheduling Coordinator

DC Electrical (QLD); Brisbane; In loco; AUD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

DC Smoke Alarms in Kelvin Grove is seeking a Client Services Administrator to support scheduling and coordination for our team protecting homes across QLD, NSW and ACT. You will work closely with our scheduling and field teams to keep appointments running smoothly and keep customers informed.

You will handle tenant emails, confirmations, and rescheduling, maintain accurate access information, and respond to client inquiries.

Competenze

• At least 12 months' experience in administration, reception or customer service.
• Friendly and confident manner with customers.
• Good attention to detail and the ability to manage a busy inbox.
• Confidence using computers and learning new systems.
• Initiative and a willingness to take ownership of your work.

Mansioni

• Manage tenant emails, appointment confirmations and rescheduling requests.
• Coordinate appointment changes with the scheduling team.
• Keep property access information accurate and up to date.
• Respond to client enquiries and assist with incoming calls.
• Assist with compliance documentation and homeowner quote follow-ups.
• Pitch in with general office administration when needed.

Conoscenze

Admin experience

Customer service

Attention to detail

Computer literacy

Ownership mindset

Descrizione del lavoro

DC Smoke Alarms in Kelvin Grove is seeking a Client Services Administrator to support scheduling and coordination for our team protecting homes across QLD, NSW and ACT. You will work closely with our scheduling and field teams to keep appointments running smoothly and keep customers informed.

You will handle tenant emails, confirmations, and rescheduling, maintain accurate access information, and respond to client inquiries.