Client Experience & Relationship Coordinator

Kelly+Partners; Northern Beaches Council; On-site; AUD 52,000 - 66,000; Full time

Job summary

Kelly+Partners' Northern Beaches office is seeking a people-focused team member to keep clients engaged and the business ticking behind the scenes. You’ll be the familiar voice clients rely on, coordinating between clients and our team and helping deliver an exceptional experience.

No accounting degree required; our technical team handles the numbers. We value curiosity, strong communication, and the ability to juggle priorities in a busy professional services environment.

Responsibilities

• Building strong relationships with clients and becoming a trusted point of contact
• Responding to enquiries and keeping clients informed
• Coordinating workflows, deadlines and follow-ups
• Preparing client documents and managing information requests
• Maintaining accurate records and keeping systems up to date
• Working closely with our local and offshore teams to keep work moving
• Supporting client events, team initiatives and office activities
• Identifying opportunities to improve processes and client experiences

Job description

Kelly+Partners' Northern Beaches office is seeking a people-focused team member to keep clients engaged and the business ticking behind the scenes. You’ll be the familiar voice clients rely on, coordinating between clients and our team and helping deliver an exceptional experience.

No accounting degree required; our technical team handles the numbers. We value curiosity, strong communication, and the ability to juggle priorities in a busy professional services environment.