Strategic Client Relations Leader

Kelly+Partners Accountants; Northern Beaches Council; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible work options

Modern office

Job summary

Kelly+Partners Northern Beaches is seeking a proactive Client Relationship Manager to own client relationships across a diverse portfolio. You will coordinate workflow between clients, our offshore and onshore accounting team, and ensure deliverables meet deadlines while keeping clients informed and supported.

This is not a traditional accounting role; you will focus on relationship management, process improvement, and client advisory, with modern cloud-based systems and flexible work options.

Qualifications

• Excellent communication and relationship-building skills.
• Highly organised with strong ownership of deadlines and priorities.
• Tech-savvy and confident learning new systems.
• Natural problem-solver who takes initiative and follows through.
• Thrives in a fast-paced, dynamic environment.
• Experience in client service, account management, operations or coordination.
• Willingness to learn and adapt in a non-traditional accounting role.

Responsibilities

• Own day-to-day client communication and experience.
• Coordinate workflows between offshore and onshore teams.
• Monitor deadlines and ensure deliverables stay on track.
• Improve processes, drive efficiencies and best practices.
• Support Partners and Managers with client summaries and updates.
• Utilise cloud-based systems and automation to streamline work.
• Build trusted relationships with business owners across industries.

Skills

Client communication

Relationship management

Workflow coordination

Deadline management

Process improvement

Tech-savvy

Initiative

Job description

Kelly+Partners Northern Beaches is seeking a proactive Client Relationship Manager to own client relationships across a diverse portfolio. You will coordinate workflow between clients, our offshore and onshore accounting team, and ensure deliverables meet deadlines while keeping clients informed and supported.

This is not a traditional accounting role; you will focus on relationship management, process improvement, and client advisory, with modern cloud-based systems and flexible work options.