Client Care Coordinator, Audiology Clinic

Amplifon Springboard; Coolalinga; On-site; AUD 29,000 - 36,000; Part time

Job summary

Attune Hearing, Australia's leading provider of government-funded hearing services, is seeking a Client Advisor in Coolalinga. You will be the primary contact for customers, ensuring an exceptional experience from arrival to exit.

The role includes administrative support, appointment bookings, stock management, and data entry to maintain seamless clinic operations. The position is 21 hours per week, Monday to Thursday afternoons and Friday sessions, offering hands-on training to handle hearing

Qualifications

• Experience in allied health or high-volume customer service, sales experience also acceptable.
• Attention to detail for data entry and records.
• Willingness to assist patients with hearing devices after training.
• Exposure to Medicare/Private Health claims is beneficial, training provided.

Responsibilities

• Provide operational support to clinic Audiologists and handle administration.
• Answer phones, book appointments, and deliver customer service.
• Organise patient flow to optimize outcomes and clinic efficiency.
• Manage stock and liaise with internal and external stakeholders with empathy.
• Enter data accurately to ensure smooth clinic operations.

Skills

Allied health exposure

High-volume customer service

Data entry

Computer literacy

Teamwork

Job description

Attune Hearing, Australia's leading provider of government-funded hearing services, is seeking a Client Advisor in Coolalinga. You will be the primary contact for customers, ensuring an exceptional experience from arrival to exit.

The role includes administrative support, appointment bookings, stock management, and data entry to maintain seamless clinic operations. The position is 21 hours per week, Monday to Thursday afternoons and Friday sessions, offering hands-on training to handle hearing