CHSP Coordinator — Aged Care Referrals & Onboarding

ITEC Group Australia; Cairns Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

The CHSP Coordinator role at ITEC Group Australia focuses on managing referrals, coordinating services, and supporting client onboarding to ensure quality service delivery. You will collaborate with contractors to uphold standards and maintain thorough records while tracking outstanding actions.

Based in Cairns, the role emphasizes regional and remote service coordination, strong administration, and clear communication with clients and teams to achieve positive community outcomes.

Qualifications

• Organised, adaptable and able to manage competing priorities.
• Excellent communication skills and ability to build relationships with clients.
• Detail-oriented with strong administrative capabilities.
• Experience in administration, aged care, community services, or similar coordination roles.

Responsibilities

• Manage referrals and client onboarding.
• Coordinate services and follow up on outstanding actions.
• Liaise with clients, contractors, and internal teams.
• Source and onboard service providers, including regional and remote areas.
• Maintain accurate records and documentation.
• Monitor compliance requirements and escalate issues when needed.

Skills

Organised

Strong communicator

Detail oriented

Administrative skills

Job description

The CHSP Coordinator role at ITEC Group Australia focuses on managing referrals, coordinating services, and supporting client onboarding to ensure quality service delivery. You will collaborate with contractors to uphold standards and maintain thorough records while tracking outstanding actions.

Based in Cairns, the role emphasizes regional and remote service coordination, strong administration, and clear communication with clients and teams to achieve positive community outcomes.