CHSP Officer

ITEC Group Australia; Cairns Regional; On-site; AUD 50,000 - 70,000; Full time

Job summary

The CHSP Coordinator role at ITEC Group Australia focuses on managing referrals, coordinating services, and supporting client onboarding to ensure quality service delivery. You will collaborate with contractors to uphold standards and maintain thorough records while tracking outstanding actions.

Based in Cairns, the role emphasizes regional and remote service coordination, strong administration, and clear communication with clients and teams to achieve positive community outcomes.

Qualifications

• Organised, adaptable and able to manage competing priorities.
• Excellent communication skills and ability to build relationships with clients.
• Detail-oriented with strong administrative capabilities.
• Experience in administration, aged care, community services, or similar coordination roles.

Responsibilities

• Manage referrals and client onboarding.
• Coordinate services and follow up on outstanding actions.
• Liaise with clients, contractors, and internal teams.
• Source and onboard service providers, including regional and remote areas.
• Maintain accurate records and documentation.
• Monitor compliance requirements and escalate issues when needed.

Skills

Organised

Strong communicator

Detail oriented

Administrative skills

Job description

We're looking for a proactive and detail-oriented CHSP Coordinator to join our growing team. In this role, you'll manage referrals, coordinate services, support clients through onboarding, and work closely with contractors to ensure quality service delivery.

What You'll Do

• Manage My Aged Care referrals and client onboarding.
• Coordinate services and follow up on outstanding actions.
• Liaise with clients, contractors, and internal teams.
• Source and onboard service providers, including in regional and remote areas.
• Maintain accurate records and documentation.
• Monitor compliance requirements and escal… issues when needed.

About You

• Organised, adaptable, and able to manage competing priorities.
• A strong communicator who enjoys building positive relationships.
• Service-focused and committed to achieving great outcomes for clients.
• Professional, trustworthy, and respectful in your approach.
• Detail-oriented with strong administrative skills.
• Experienced in administration, aged care, community services, or a similar coordination role.

Why Join Us?

• Make a genuine impact in your community.
• Join a supportive and collaborative team.
• Enjoy meaningful work with opportunities to grow and develop.