CHSP Coordinator

ITEC Group; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

ITEC Group in Cairns is seeking a proactive CHSP Coordinator to manage referrals and client onboarding, coordinate services, and collaborate with contractors to ensure quality service delivery.

You will be organized, adaptable, and a strong communicator, building positive relationships while maintaining accurate records and complying with requirements. This role offers meaningful community work and growth opportunities within a supportive team.

Qualifications

• Experience in administration, aged care, or community services.
• Ability to manage competing priorities and stay organised.
• Strong communication and relationship-building skills.
• Detail-oriented with solid documentation skills.
• Experience coordinating referrals and onboarding is a plus.

Responsibilities

• Manage My Aged Care referrals and client onboarding.
• Coordinate services and follow up on outstanding actions.
• Liaise with clients, contractors, and internal teams.
• Source and onboard service providers in regional and remote areas.
• Maintain accurate records and documentation.
• Monitor compliance requirements and escalate issues as needed.

Skills

Organised

Communication skills

Administration

Detail-oriented

Client coordination

Job description

We’re looking for a proactive and detail-oriented CHSP Coordinator to join our growing team. In this role, you'll manage referrals, coordinate services, support clients through onboarding, and work closely with contractors to ensure quality service delivery.

What You'll Do

• Manage My Aged Care referrals and client onboarding.
• Coordinate services and follow up on outstanding actions.
• Liaise with clients, contractors, and internal teams.
• Source and onboard service providers, including in regional and remote areas.
• Maintain accurate records and documentation.
• Monitor compliance requirements and exceed issues when needed.

About You

You are:

• Organised, adaptable, and able to manage competing priorities.
• A strong communicator who enjoys building positive relationships.
• Service-focused and committed to achieving great outcomes for clients.
• Professional, trustworthy, and respectful in your approach.
• Detail-oriented with strong administrative skills.
• Experienced in administration, aged care, community services, or a similar coordination role.

Why Join Us?

• Make a genuine impact in your community.
• Join a supportive and collaborative team.
• Enjoy meaningful work with opportunities to grow and develop.