Aged Care Support at Home Coordinator

Interchange Australia Limited; Goulburn; On-site; AUD 65,000 - 85,000; Full time

Job summary

Interchange Australia Limited is seeking an Aged Care Support at Home Coordinator to deliver high-quality care to clients living independently at home. You will manage the coordination of care plans, budgets, and service delivery in collaboration with the team and external providers.

The role involves travel within the local area to visit clients, ensuring compliant, person-centred care with ongoing improvements and effective communication with clients and families.

Qualifications

• Experience with care planning and budgeting for client packages.
• Strong written and oral communication skills.
• Ability to work autonomously and in a team.
• Current Working with Children Check (WWCC) or equivalent.

Responsibilities

• Create and maintain client files and documentation, ensuring accuracy.
• Update files with reports, care plans and service agreements.
• Administer budgets and ensure services fit funding.
• Liaise with stakeholders to communicate effectively and build rapport.

Skills

Communication

Time management

Autonomy

Teamwork

Education

Nursing qualification

Community service qualification

Aged care management qualification

Job description

Seeking an aged care coordinator role close to home? Work with our wonderful team to support our clients to live independently in their own homes.

About us

Interchange Australia is an award winning organisation that delivers a wide range of services for people who require support to remain living independently in their community. With a history spanning more than 40 years, Interchange has forged a reputation as an innovative, diverse and culturally safe, progressive organization with the ability to combine a caring, person-centered approach with commercial acumen. Our mission is to be an industry leader, delivering high quality, focused care to our clients, whilst providing a safe and nurturing environment to all staff.

About the role

As Support at Home Coordinator, you will work within the Aged Care Team to deliver high quality and focused care to Aged Care clients by implementing and maintaining support at home programs in collaboration with our service delivery team and third party providers.

You will act as the primary contact point between Interchange Australia, our clients and their care team, ensuring clear communication and coordinated service delivery. The position also contributes to compliance management, continuous improvement and regular travel within the local area to visit our clients.

Key responsibilities

• Create and maintain client files and documentation, ensuring accuracy and updated information is on file at all times
• Ensure each file is updated with reports, care plans and service agreements
• Administer budgets and ensure services fit within the confines of client funding and/or group funding
• Liaise with the organisation's stakeholders to communicate effectively by developing client relationships and building rapport.

About you

• Minimum of 1 - 2 years in home care packages including CHSP, HCP, SAH or residential aged care coordination
• Experience with care planning, budget management for client packages, and strong communication with clients, families and multidisciplinary teams.
• Relevant certificates or qualifications in nursing, community service or aged care management.
• Will undertake required qualification as stipulated by the Aged Care Quality & Safety Commission in order to fulfil the role
• High level of written and oral communication skills
• Ability to work both autonomously and as part of a team
• Effective time management skills and ability to meet deadlines
• Holds current Working with Children check