Chief of Enterprise Accounts – Australia

Square; Sydney; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Job summary

Square Australia is seeking a seasoned Enterprise Account Leader to run our enterprise account management team, driving retention, growth, and product adoption across a portfolio of large customers.

You will set strategic direction, coach account managers, and stay hands-on in complex negotiations with executive stakeholders, while working with global teams to shape Square’s enterprise approach in Australia.

Qualifications

• 12+ years of professional experience in growing and retaining complex business accounts.
• 3+ years of direct people leadership in a commercial role.
• Proven track record of exceeding commercial objectives.
• Experience with enterprise sales processes: qualification, procurement, negotiation, forecasting.
• Strong stakeholder management across a distributed global organisation.
• Credibility with executive decision-makers.

Responsibilities

• Own enterprise portfolio performance. Set and deliver the strategy for retention, account growth, and product adoption.
• Lead and develop your account managers. Set clear commercial priorities and performance expectations, with coaching.
• Stay involved in strategic deals: shape deal strategy, engage executive stakeholders, lead complex negotiations.
• Lead strategic customer relationships with executive decision-makers to understand priorities and unlock opportunities.
• Oversee enterprise commercial execution with reviews, forecasting, and growth plans.
• Balance growth, retention, pricing, and account economics with cross-functional teams.
• Navigate a distributed global organisation aligning Australia with Product, Engineering, Sales, Support, Risk, Finance, and Legal.
• Shape Square’s enterprise priorities in Australia and translate insights into product and commercial decisions.

Skills

Enterprise sales

People leadership

Stakeholder management

Negotiation

Forecasting

Cross-functional collaboration

Executive relationships

Job description

Square Australia is seeking a seasoned Enterprise Account Leader to run our enterprise account management team, driving retention, growth, and product adoption across a portfolio of large customers.

You will set strategic direction, coach account managers, and stay hands-on in complex negotiations with executive stakeholders, while working with global teams to shape Square’s enterprise approach in Australia.