Casual Tech & Retail Consultant

Singtel Group; Taree; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Free counselling and support services

Flexible rosters

Job summary

Optus in Australia is looking for a vibrant Casual Retail Service Consultant to join our Taree team. If you love helping people, thrive in a supportive crew and bring positive energy to every interaction, we would love to have you on board.

At Optus, you’ll be the face of our brand, delivering standout customer experiences, sharing knowledge about tech products and services, and uncovering personalised solutions. You’ll work with a welcoming team to create memorable moments for every customer.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech concepts simply and guide customers to solutions.
• Listen with empathy and stay calm under pressure.
• Navigate difficult inquiries with empathy and respect.
• Build strong connections with teammates and a customer-first culture.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our range of tech products, sharing knowledge simply and accessibly.
• Uncover customer needs and deliver personalised solutions.
• Work with the team to create a warm, welcoming store environment.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus in Australia is looking for a vibrant Casual Retail Service Consultant to join our Taree team. If you love helping people, thrive in a supportive crew and bring positive energy to every interaction, we would love to have you on board.

At Optus, you’ll be the face of our brand, delivering standout customer experiences, sharing knowledge about tech products and services, and uncovering personalised solutions. You’ll work with a welcoming team to create memorable moments for every customer.