Casual Retail Tech & Service Consultant

Coleambally; Sydney; Hybrid; AUD 40,000 - 57,000; Part time

Benefits offered by this job

Product discounts

Counselling 24/7

Flexible rosters

Diversity networks

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Hurstville team in New South Wales. If you love helping people and enjoy a friendly, fast-paced store environment, you’ll fit right in. You’ll be the face of Optus, delivering standout customer experiences with warmth, optimism and genuine care.

You’ll explore our range of tech products, explain solutions simply, and build meaningful connections that help customers make the most of their day. Flexible rosters and perks await.

Qualifications

• Experience delivering exceptional customer service.
• Ability to explain technology in simple terms.
• Strong problem-solving and empathy to resolve issues.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and services and explain them clearly.
• Uncover customer needs and deliver personalised solutions.
• Create a welcoming environment where customers feel supported.

Skills

Customer service

Tech explainers

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Hurstville team in New South Wales. If you love helping people and enjoy a friendly, fast-paced store environment, you’ll fit right in. You’ll be the face of Optus, delivering standout customer experiences with warmth, optimism and genuine care.

You’ll explore our range of tech products, explain solutions simply, and build meaningful connections that help customers make the most of their day. Flexible rosters and perks await.