Casual Tech Retail Consultant — Customer Experience

Singtel Group; Gosford; Sur place; AUD 33 000 - 44 000; Temps partiel

Avantages offerts par ce poste

25% off Optus products

Counselling & wellbeing support

Flexible rosters

Résumé du poste

Optus in Australia is seeking a casual Retail Service Consultant to warmly engage customers, explain products and deliver personalised solutions. You’ll be the face of our brand, creating welcoming experiences and driving service excellence in-store.

You’ll explore the range of tech products and services, share knowledge in simple terms, and connect with customers to uncover needs. Flexible rosters are provided in a supportive team environment.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech products clearly and guide customers to solutions.
• Stay calm and provide practical, empathetic solutions.
• Work well in a team and create a customer-first environment.

Responsabilités

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that make their day.
• Work as one team to craft a warm, welcoming environment where customers feel supported.

Connaissances

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Description du poste

Optus in Australia is seeking a casual Retail Service Consultant to warmly engage customers, explain products and deliver personalised solutions. You’ll be the face of our brand, creating welcoming experiences and driving service excellence in-store.

You’ll explore the range of tech products and services, share knowledge in simple terms, and connect with customers to uncover needs. Flexible rosters are provided in a supportive team environment.