Casual Tech & Customer Experience Consultant

Optus; Adelaide; On-site; AUD 41,000 - 58,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Employee networks and diversity Initi-

Counselling and 24/7 wellbeing support

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Consultant for the Rundle Mall team in Australia. You will be the face of Optus, delivering standout customer experiences and sharing knowledge of tech products in a simple, helpful way.

Bring your personality to uncover customer needs and deliver personalised solutions while contributing to a warm, welcoming team environment with flexible rosters and strong customer-first values.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Clear explanations of tech products in simple terms.
• Empathetic listening and calm problem solving.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Share knowledge of tech products and services in an accessible way.
• Uncover customer needs and deliver personalised solutions.
• Foster a welcoming team environment for customers.

Skills

Service Superpower

Tech Explorer

Problem-Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a vibrant Casual Retail Consultant for the Rundle Mall team in Australia. You will be the face of Optus, delivering standout customer experiences and sharing knowledge of tech products in a simple, helpful way.

Bring your personality to uncover customer needs and deliver personalised solutions while contributing to a warm, welcoming team environment with flexible rosters and strong customer-first values.