Casual Tech & Customer Experience Consultant

Singtel Group; Cairns Regional; On-site; AUD 34,440,000 - 44,083,000; Full time

Benefits offered by this job

Staff discounts

Wellbeing support

Flexible rosters

Diversity networks

Job summary

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join the Smithfield team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board! Be the face of Optus, deliver standout customer experiences, explore our tech range, and uncover customer needs to provide personalised solutions.

Flexible rosters and wellbeing support are on offer. We value integrity, teamwork, and diversity, and provide access to exclusive discounts and

Qualifications

• Experience in customer service is advantageous.
• Ability to explain tech clearly and simply to customers.
• Strong communication and interpersonal skills.

Responsibilities

• Be the face of Optus, delivering standout experiences with optimism and care.
• Explore tech products and explain features in an accessible way.
• Identify customer needs and offer personalised solutions.
• Contribute to a warm, team-oriented store environment.

Skills

Customer service

Tech product knowledge

Active listening

Team player

Problem solving

Job description

Optus is seeking a vibrant and motivated Casual Retail Service Consultant to join the Smithfield team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board! Be the face of Optus, deliver standout customer experiences, explore our tech range, and uncover customer needs to provide personalised solutions.

Flexible rosters and wellbeing support are on offer. We value integrity, teamwork, and diversity, and provide access to exclusive discounts and