Casual Retail Tech & Customer Experience Consultant

Singtel Group; Springwood; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

25% off Optus products

Employee networks & wellbeing support

Job summary

Optus is looking for a vibrant Casual Retail Service Consultant to join our Springwood team. If you love helping people and thrive in a supportive crew, you’ll bring positive energy to every interaction and help customers explore our tech products and services.

In this role you’ll be the face of Optus, delivering standout experiences with optimism, curiosity and genuine care. You’ll uncover needs, offer personalised solutions, and help create a warm, memorable store environment for every

Qualifications

• Customer-focused mindset with ability to understand needs and provide genuine support.
• Ability to explain tech products in simple, accessible terms.
• Strong communication and interpersonal skills with a friendly approach.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with positivity and care.
• Explain products and services clearly, helping customers choose the right solutions.
• Uncover customer needs and deliver personalised, practical solutions.
• Create a welcoming, team-oriented store environment where customers feel valued.

Skills

Service excellence

Tech literacy

Empathy & calm

Team collaboration

Customer engagement

Job description

Optus is looking for a vibrant Casual Retail Service Consultant to join our Springwood team. If you love helping people and thrive in a supportive crew, you’ll bring positive energy to every interaction and help customers explore our tech products and services.

In this role you’ll be the face of Optus, delivering standout experiences with optimism, curiosity and genuine care. You’ll uncover needs, offer personalised solutions, and help create a warm, memorable store environment for every