Casual Retail Tech Advisor — Personalised Customer Care

Optus Enterprise; Shire Of Esperance; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail peers

Counselling and support services 24/7

Flexible rosters

Diversity initiatives (Culture Connect

Elevate Women, Yarn First Nations, etc

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Castletown team in Australia. You’ll be the face of Optus, delivering standout customer experiences with optimism, curiosity and genuine care.

Explore our range of tech products, share knowledge in a simple, helpful way, and uncover customer needs to deliver personalised solutions. Build a warm, welcoming environment with your team.

Qualifications

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech literacy

Empathy

Teamwork

Composure

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Castletown team in Australia. You’ll be the face of Optus, delivering standout customer experiences with optimism, curiosity and genuine care.

Explore our range of tech products, share knowledge in a simple, helpful way, and uncover customer needs to deliver personalised solutions. Build a warm, welcoming environment with your team.