Casual Retail Tech & Customer Advisor

Singtel Group; Dapto; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Free counselling and wellbeing support

Flexible rosters

Job summary

Optus in Dapto is seeking a casual Retail Service Consultant to be the face of our store, delivering standout customer experiences powered by optimism and genuine care. You will explore our tech range, help customers understand solutions, and bring your personality to create a welcoming environment where every interaction matters.

You’ll work with a supportive team, sharing knowledge to uncover customer needs and deliver personalised solutions that make their day.

Qualifications

• Customer-focused approach delivering genuine support.
• Ability to explain tech in simple terms.
• Strong interpersonal skills with customers and teammates.
• Resilience in handling enquiries with calm and respect.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech literacy

Empathy

Communication

Team player

Job description

Optus in Dapto is seeking a casual Retail Service Consultant to be the face of our store, delivering standout customer experiences powered by optimism and genuine care. You will explore our tech range, help customers understand solutions, and bring your personality to create a welcoming environment where every interaction matters.

You’ll work with a supportive team, sharing knowledge to uncover customer needs and deliver personalised solutions that make their day.