Casual Retail Tech Advisor – Customer Champion

Optus Enterprise; Sydney; On-site; AUD 41,000 - 55,000; Part time

Benefits offered by this job

25% off Optus products

Counselling services

Flexible rosters

Job summary

Optus is hiring a Casual Retail Service Consultant to join our Wariewood team. Be the friendly face of Optus, delivering standout customer experiences with optimism and genuine care.

Share knowledge of tech products, uncover customer needs and deliver personalised solutions in a welcoming store environment. You’ll work as one team to create memorable moments, offering flexible rosters, great perks, and opportunities to connect with diverse networks.

Qualifications

• Understands customer needs and delivers genuine support.
• Explains tech clearly and guides customers to solutions.
• Maintains composure and integrity when handling enquiries.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share knowledge in a simple, helpful way.
• Bring personality to uncover customer needs and deliver personalised solutions.
• Work with the team to create a warm, welcoming environment for memorable customer moments.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is hiring a Casual Retail Service Consultant to join our Wariewood team. Be the friendly face of Optus, delivering standout customer experiences with optimism and genuine care.

Share knowledge of tech products, uncover customer needs and deliver personalised solutions in a welcoming store environment. You’ll work as one team to create memorable moments, offering flexible rosters, great perks, and opportunities to connect with diverse networks.