Casual Retail Tech Advisor — Customer‑First

Singtel Group; Australia; Remote; AUD 22,000 - 26,000; Part time

Benefits offered by this job

25% off Optus products

Diversity networks

Counselling services (wellbeing)

Job summary

Optus, one of Australia’s leading telecommunications providers, is seeking a vibrant Casual Retail Service Consultant to join the Ballina team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

In this role you’ll greet customers, explore our range of tech products, deliver personalised solutions, and help create a welcoming store environment where memorable moments happen. Flexible rosters and wellbeing support are part of the package.

Qualifications

• Customer service experience preferred.
• Ability to explain tech simply.
• Empathy and problem-solving under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus, one of Australia’s leading telecommunications providers, is seeking a vibrant Casual Retail Service Consultant to join the Ballina team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

In this role you’ll greet customers, explore our range of tech products, deliver personalised solutions, and help create a welcoming store environment where memorable moments happen. Flexible rosters and wellbeing support are part of the package.