Casual Reservation Clerks

seek.com.au; Nowra; On-site; AUD 30,000 - 36,000; Part time

Job summary

Premier Motor Service in Nowra is seeking friendly reservation clerks to join our team. Based at South Nowra, these roles are part-time, approximately 15–20 hours per week, on a rotating roster across early mornings and evenings.

You will handle bookings, enquiries and feedback; perform data entry; respond to emails; and assist with everyday office duties. We value strong communication, a customer-focused attitude, and the ability to work both independently and as part of a team in a fast-paced

Qualifications

• Experience in admin and customer service.
• Strong communication, written and verbal.
• Sound computer and telephone skills.
• Ability to work in a fast-paced environment.
• Knowledge of the local area (South Nowra) is a plus.

Responsibilities

• Answering incoming calls for express service, including bookings and enquiries.
• Data entry in our booking system.
• Responding to email enquiries.
• Liaising with passengers regarding delays or changes.
• Answering Nowra Coaches calls and providing local route information.
• Banking preparation.
• General office duties as directed by management.
• Available to work varied days and hours.
• Self-motivated and able to work autonomously or as part of a team.

Skills

Customer service

Data entry

Phone support

Administration

Time management

Tools

Booking system

Job description

Premier Motor Service is seeking friendly and enthusiastic reservation clerks to join our team based at South Nowra.

Our office operates between 6am - 7pm Monday to Friday and 6am - 6pm on Weekends. The positions will be on a rotating roster across these hours and will be approximately 15 -20 hours per week, with additional hours available as required.

Duties include:

Answering incoming calls for our Express service including bookings, enquiries, and feedback

Data entry in our booking system

Responding to email enquiries

Liaising with passengers regarding any service delays or changes

Answering Nowra Coaches calls and providing accurate information regarding local route and school services

Banking preparation

General office duties as directed by management

Friendly and customer focused attitude

Strong communication skills, written and verbal

Sound computer and telephone skills

Ability to provide accurate information in an efficient and timely manner

Ability to work in a fast-paced environment

Self-motivated and able to work autonomously and as part of a team

Available to work varied days and hours as required

Previous admin and customer service experience

Knowledge of the local area and East Coast between Eden and Cairns

Experience in dealing with difficult customers