Casual Guest Service Officer – Sydney

Cruisin Motorhomes Pty; Sydney; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Above award wages

Full training provided

Uniform supplied

Opportunities for long-term employment

Friendly and supportive team

Job summary

Cruisin Motorhomes Pty is seeking a friendly Guest Service Officer to join our team in Sydney, Caringbah NSW. This casual role focuses on delivering excellent customer service, greeting guests, explaining rental agreements, processing payments and providing vehicle demonstrations.

You will welcome guests from diverse backgrounds, coordinate with the reservations team as needed, and help ensure a smooth start to each customer’s holiday experience. Weekend availability is required.

Qualifications

• Experience in customer service.
• Sociable and polite.
• Able to work weekends and on a rotating roster.
• Stays calm in a fast-paced environment.

Responsibilities

• Friendly greeting of guests on arrival and departure.
• Explain rental agreements and terms.
• Process payments at the counter.
• Vehicle checks and damage reports.
• Assist reservations team when required.

Skills

Customer service

Communication

Cash handling

Teamwork

Tools

POS system

Job description

We are currently looking for a friendly, customer-focused and motivated person to join the Cruisin' Motorhomes team in Sydney, Caringbah NSW, as a casual Guest Service Officer.

This is an exciting opportunity for anyone who enjoys travel, loves people and understands the importance of quality customer service.

Primary duties will include but not limited to - greeting guests, explaining rental agreements, processing payments and vehicle demonstrations. You will be welcoming people from all walks of life as they embark on a holiday of a life time.

What You'll Do:

• Friendly greeting of guests on arrival and departure
• Explaining the rental agreement
• Processing payments
• Vehicle checks & damage reports
• Assisting the reservations team when required

What We're Looking For:

• Sociable and polite
• Ability to work alone and in a team
• A passion for people
• Stays calm in a fast-paced environment
• Experience in customer service
• Able to work some weekends and on a rotating roster

Why Work With Us?

• Above award-level wages
• Full training provided
• Uniform supplied
• Opportunities for long-term employment
• Friendly and supportive team environment