Casual Front Desk Coordinator – Psychology Clinic (Randwick)

Black Dog Institute; Randwick; On-site; AUD 56,000 - 80,000; Part time

Job summary

Black Dog Institute located in Randwick, NSW, seeks a friendly, organised Casual Receptionist to support front-of-house operations for the reception and psychology clinic during planned leave periods. The role is onsite, fast-paced, and customer-focused, ideal for someone with reception or administrative experience.

Responsibilities include welcoming visitors, handling phone enquiries, email monitoring, appointment management, and general admin support to the clinic and team.

Qualifications

• Previous reception, customer service or administrative experience preferred
• Strong verbal and written communication skills
• Excellent organisational skills and attention to detail
• Professional, approachable and customer-focused manner
• Comfortable managing multiple priorities in a busy environment
• Ability to maintain confidentiality and professionalism at all times

Responsibilities

• Managing front reception and welcoming visitors
• Answering and directing phone enquiries
• Monitoring and responding to emails
• Managing appointments and reception administration
• Providing general administrative support to the Psychology Clinic and broader team
• Maintaining a professional, organised and confidential client experience

Skills

Reception experience

Customer service

Administrative support

Communication skills

Confidentiality

Job description

Black Dog Institute located in Randwick, NSW, seeks a friendly, organised Casual Receptionist to support front-of-house operations for the reception and psychology clinic during planned leave periods. The role is onsite, fast-paced, and customer-focused, ideal for someone with reception or administrative experience.

Responsibilities include welcoming visitors, handling phone enquiries, email monitoring, appointment management, and general admin support to the clinic and team.