Warm Medical Receptionist - Part-Time (Front Desk & Billing)

The Cognitive Health Clinic; Sydney; On-site; AUD 41,000 - 44,000; Part time

Benefits offered by this job

Birthday leave

Staff parking

Barista coffee and tea at clinic

Job summary

The Cognitive Health Clinic is seeking a warm, organised Medical Receptionist for a permanent part-time role in Gregory Hills, South West Sydney. Work hours are Monday, Tuesday and Thursday, 8:00 am to 5:30 pm, with a one-hour unpaid lunch break.

You will manage front-ddesk enquiries, appointments, payments, Medicare claims, referrals and patient records while supporting clinicians and improving clinic administration in a growing psychology practice.

Qualifications

• Previous experience in a medical, allied health, specialist healthcare, legal or professional services environment.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and work collaboratively within a team.
• Excellent organisational skills, attention to detail and the ability to manage competing priorities.
• Confidence using computers, practice management software and Microsoft Office applications.
• Ability to work independently, demonstrate initiative and maintain client confidentiality.
• A professional, compassionate and approachable manner.
• Current NSW Working With Children Check (WWCC) and National Police Check, or willingness and ability to obtain both prior to commencing employment.

Responsibilities

• Welcoming clients and managing front-desk enquiries.
• Managing appointments, bookings and clinician schedules.
• Responding to telephone calls, emails and general enquiries.
• Processing payments, invoices and Medicare claims.
• Managing referrals, patient records and correspondence.
• Liaising with clients, referrers and other healthcare professionals.
• Supporting clinicians with general administrative tasks.
• Assisting with improvements to administrative processes as the clinic continues to grow.

Skills

Interpersonal skills

Organisational skills

Computer literacy

Communication skills

Confidentiality

Teamwork

Tools

Practice management software

Microsoft Office

Job description

The Cognitive Health Clinic is seeking a warm, organised Medical Receptionist for a permanent part-time role in Gregory Hills, South West Sydney. Work hours are Monday, Tuesday and Thursday, 8:00 am to 5:30 pm, with a one-hour unpaid lunch break.

You will manage front-ddesk enquiries, appointments, payments, Medicare claims, referrals and patient records while supporting clinicians and improving clinic administration in a growing psychology practice.