Casual Banking Consultant: Customer-Driven & Digital-Savvy

ANZ; Cairns Regional; On-site; AUD 34,000 - 52,000; Full time

Job summary

ANZ in Australia seeks a Banking Consultant to deliver a seamless branch experience, handling transactions and needs-based conversations while educating customers on digital solutions.

You will be part of a collaborative team, coaching peers and helping customers become strong advocates of ANZ, with a focus on compliance and delivering a high standard of service in a branch environment.

Qualifications

• Exceptional customer focus in retail banking.
• Experience using digital banking channels.
• Strong communication and teamwork.
• Knowledge of compliance practices.

Responsibilities

• Provide a seamless branch experience across transactions and advisory conversations.
• Support bank programs and initiatives and promote ANZ services.
• Ensure KYC and branch compliance.

Skills

Customer focus

Digital channels

Multi-tasking

Team player

Compliance awareness

Communication skills

Job description

ANZ in Australia seeks a Banking Consultant to deliver a seamless branch experience, handling transactions and needs-based conversations while educating customers on digital solutions.

You will be part of a collaborative team, coaching peers and helping customers become strong advocates of ANZ, with a focus on compliance and delivering a high standard of service in a branch environment.