Banking Consultant: Flexible Casual Role + Digital Skills

Australia and New Zealand Banking Group Limited; Launceston; On-site; AUD 34,000 - 48,000; Part time

Job summary

Australia and New Zealand Banking Group Limited (ANZ) in Launceston is seeking a Banking Consultant to deliver a seamless branch experience, helping customers meet their everyday banking needs through transactions, needs-based conversations, and digital channels. You will educate customers on ANZ products, build strong relationships, and support a positive team culture.

The role is casual, based at 69 Brisbane Street, Launceston TAS 7250, with a focus on customer service, risk-aware conduct, and

Qualifications

• Previous retail, customer service or banking experience.
• Confidence using technology and digital channels.
• Strong communication and interpersonal skills.
• Ability to multitask and adapt to changing priorities.
• Collaborative approach and team mindset.
• Understanding of compliance and responsible banking practices.

Responsibilities

• Provide customers with a seamless branch experience across transactions and digital banking solutions.
• Build strong customer relationships and deliver excellent service outcomes.
• Educate customers on ANZ products, services and digital capabilities.
• Act as a role model and peer coach within a collaborative team.
• Participate in branch initiatives and ensure activities comply with policies and regulatory requirements.

Job description

Australia and New Zealand Banking Group Limited (ANZ) in Launceston is seeking a Banking Consultant to deliver a seamless branch experience, helping customers meet their everyday banking needs through transactions, needs-based conversations, and digital channels. You will educate customers on ANZ products, build strong relationships, and support a positive team culture.

The role is casual, based at 69 Brisbane Street, Launceston TAS 7250, with a focus on customer service, risk-aware conduct, and