Casual

Forest Hill Medical & Dental Centre; Wagga Wagga; On-site; AUD 48,000 - 58,000; Full time

Job summary

Forest Hill Medical & Dental Centre in NSW seeks a friendly reception and administration assistant to support a busy medical practice. You will greet patients, manage appointments, handle correspondence and perform basic financial transactions.

The role requires the ability to prioritise tasks, work with limited supervision, and complete certificate III level qualifications or equivalent training. You will maintain tidy waiting areas, handle payments, and assist with general clerical duties.

Qualifications

• Capable of prioritising work within established routines, methods and procedures.
• Works under limited supervision, either individually or in a team.
• Certificate III level qualifications and/or relevant skills training or experience.

Responsibilities

• Greet patients, record appointments and patient arrival, inform of delays
• Answer telephone calls promptly and courteously; pass on messages promptly to appropriate person
• Make appointments
• Manage daily incoming and outgoing mail, email and faxes
• Type and file outgoing correspondence both verbally and electronically
• Advise patients of credit and billing policies
• Issue invoices and receipts
• Handle cash and process payments
• Photocopying, routine cleaning and stocking tasks
• Ensure reception and waiting areas are clean and tidy; order stationery

Skills

Prioritisation

Independent work

Teamwork

Education

Certificate III qualification

Job description

Forest Hill Medical & Dental Centre - Forest Hill NSW

A reception and administrative role in a medical practice environment, responsible for patient-facing services, correspondence management, financial transactions, and general administrative duties.

Key responsibilities

• Greet patients, record appointments and patient arrival, inform of delays
• Answer telephone calls promptly and courteously; pass on messages promptly to appropriate person
• Make appointments
• Manage daily incoming and outgoing mail, email and faxes
• Type and file outgoing correspondence both verbally and electronically
• Advise patients of credit and billing policies
• Issue invoices and receipts
• Handle cash and process payments
• Photocopying, routine cleaning and stocking tasks
• Ensure reception and waiting areas are clean and tidy; order stationery

About you

• Capable of prioritising work within established routines, methods and procedures
• Works under limited supervision, either individually or in a team
• Certificate III level qualifications and/or relevant skills training or experience