Call Centre Customer Service

Randstad - Banking & Financial Services; Sydney; Vor Ort; AUD 44.000 - 63.000; Teilzeit

Benefits dieser Stelle

Training provided

Zusammenfassung

Randstad - Banking & Financial Services is hiring an Inbound Customer Service Representative for visa holders in Sydney CBD. Immediate start with an initial 4‑week contract and potential extension to mid‑2027. You will answer inbound calls, guide customers through salary packaging accounts, and maintain records.

Training is provided, and competitive hourly pay applies. Ideal candidates have strong communication skills, experience in customer service, and comfort with basic software.

Qualifikationen

• Excellent communication skills and a customer-centric approach.
• Experience in customer service (call center, retail or hospitality ok).
• Comfort with using computers and basic software applications.

Aufgaben

• Answer inbound calls and guide customers through salary packaging accounts.
• Resolve queries with empathy, speed, and accuracy.
• Maintain customer records and ensure smooth backend processes.

Kenntnisse

Strong communication

Customer service

Computer literacy

Tools

CRM software

Jobbeschreibung

Inbound Customer Service Representative - Visa Holders Welcomed!

• Location: Sydney CBD
• Immediate Start: 23rd November
• Interviews: 1st & 2nd October
• Contract: Initial contract 4 weeks with potential for extension to mid 2027
• Hourly rate: $38.89ph + super

What you'll be doing:

Answering inbound calls and walking customers through their salary packaging accounts.

Solving queries with empathy, speed, and accuracy.

Managing customer records and keeping things running smoothly behind the scenes.

Why you'll love this role:

• Australian Citizens, Permanent Residents and longer term visas

Immediate Start: Secure full-time work right away with potential to extend until Mid 2027

Hourly rate: $38.89ph + super with potential for Overtime

• Location: Sydney CBD near Town Hall

Training provided

What you bring:

Strong communication skills and a naturally helpful attitude.

Experience in customer service (contact center, retail, or hospitality all count!).

Confidence using computers and navigating basic software.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.