Inbound Salary Packaging Service – Visa Holders Welcome

HR Partners; Sydney; In loco; AUD 44.000 - 63.000; Tempo pieno

Descrizione del lavoro

HR Partners is seeking an Inbound Customer Service Representative to join our Salary Packaging team in Sydney. You will handle inbound calls, walk customers through their salary packaging accounts, and provide timely, accurate support. Immediate start with a 4-week initial contract and potential extension to mid 2027.

We value empathy, speed, and precision as you resolve queries and maintain customer records. Training provided; location is Sydney CBD near Town Hall.

Competenze

• Experience with inbound calls and resolving customer queries.
• Ability to walk customers through accounts with empathy and speed.
• Attention to detail for managing customer records.

Mansioni

• Answer inbound calls and guide customers through salary packaging accounts.
• Resolve queries with empathy and speed.
• Maintain customer records and ensure smooth operations behind the scenes.

Conoscenze

Inbound calls

Customer service

Problem solving

Empathy

Accuracy

Descrizione del lavoro

HR Partners is seeking an Inbound Customer Service Representative to join our Salary Packaging team in Sydney. You will handle inbound calls, walk customers through their salary packaging accounts, and provide timely, accurate support. Immediate start with a 4-week initial contract and potential extension to mid 2027.

We value empathy, speed, and precision as you resolve queries and maintain customer records. Training provided; location is Sydney CBD near Town Hall.