Inbound CS Agent: Salary Packaging, Sydney CBD

Randstad NV; Sydney; In loco; AUD 44.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training provided

Descrizione del lavoro

Randstad is seeking an Inbound Customer Service Representative in Sydney CBD to triage salary packaging inquiries and support visa holders. Immediate start with an initial 4-week contract and potential extension to mid-2027, at an hourly rate of $38.89 plus super.

You will handle inbound calls, guide customers through their salary packaging accounts, resolve queries with empathy and speed, and manage customer records to keep processes running smoothly.

Competenze

• Strong communication skills and a naturally helpful attitude.
• Experience in customer service (contact center, retail, or hospitality all count!).
• Confidence using computers and navigating basic software.

Mansioni

• Answering inbound calls and walking customers through their salary packaging accounts.
• Solving queries with empathy, speed, and accuracy.
• Managing customer records and keeping things running smoothly behind the scenes.

Conoscenze

Strong communication

Customer service

Computer skills

Descrizione del lavoro

Randstad is seeking an Inbound Customer Service Representative in Sydney CBD to triage salary packaging inquiries and support visa holders. Immediate start with an initial 4-week contract and potential extension to mid-2027, at an hourly rate of $38.89 plus super.

You will handle inbound calls, guide customers through their salary packaging accounts, resolve queries with empathy and speed, and manage customer records to keep processes running smoothly.