Inbound Customer Service Agent — Visa Holders Welcome (Sydney CBD)

Randstad - Banking & Financial Services; Sydney; On-site; AUD 44,000 - 63,000; Part time

Benefits offered by this job

Training provided

Job summary

Randstad - Banking & Financial Services is hiring an Inbound Customer Service Representative for visa holders in Sydney CBD. Immediate start with an initial 4‑week contract and potential extension to mid‑2027. You will answer inbound calls, guide customers through salary packaging accounts, and maintain records.

Training is provided, and competitive hourly pay applies. Ideal candidates have strong communication skills, experience in customer service, and comfort with basic software.

Qualifications

• Excellent communication skills and a customer-centric approach.
• Experience in customer service (call center, retail or hospitality ok).
• Comfort with using computers and basic software applications.

Responsibilities

• Answer inbound calls and guide customers through salary packaging accounts.
• Resolve queries with empathy, speed, and accuracy.
• Maintain customer records and ensure smooth backend processes.

Skills

Strong communication

Customer service

Computer literacy

Tools

CRM software

Job description

Randstad - Banking & Financial Services is hiring an Inbound Customer Service Representative for visa holders in Sydney CBD. Immediate start with an initial 4‑week contract and potential extension to mid‑2027. You will answer inbound calls, guide customers through salary packaging accounts, and maintain records.

Training is provided, and competitive hourly pay applies. Ideal candidates have strong communication skills, experience in customer service, and comfort with basic software.