Customer Service Representative

Talent Connect Australia; Sydney; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Free onsite parking

Office dog onsite

Monthly team vouchers

Team lunches

Themed days

Strong training program

Job summary

Talent Connect Australia is seeking a Customer Service Representative for a full-time, onsite role based in Regents Park, Sydney. The position runs for 6 months through the Christmas period with an immediate start and secure onsite parking.

Staff receive monthly team vouchers and have access to a friendly office dog. Responsibilities include handling phone and email inquiries, processing orders, and promoting the product range.

Qualifications

• Previous customer service experience (call centre experience highly regarded)
• Excellent written and verbal communication skills
• Must be able to commit to Full-time hours - 5 days per week
• Availability to commence immediately
• Available to work over the Christmas period
• Must be able to reliably commute to Regents Park

Responsibilities

• Deliver exceptional customer service via phone and email
• Respond to enquiries about deliveries, orders, and take payments over the phone
• Accurately process customer orders and data
• Build rapport with customers and promote the product range
• Contribute to a positive and team oriented work environment

Skills

Customer service

Job description

• Full-time opportunity: 5 days per week onsite, based in Regents Park, Sydney.
• $34.96 per hour + super
• Immediate start - 6-month Temporary role through the Christmas period
• Free onsite parking
• Monthly team vouchers up for grabs- $100, $50 and $25
• Friendly office dog onsite

Customer Service Representative

• Full-time opportunity: 5 days per week onsite, based in Regents Park, Sydney.
• $34.96 per hour + super
• Immediate start - 6-month Temporary role through the Christmas period
• Free onsite parking
• Monthly team vouchers up for grabs- $100, $50 and $25
• Friendly office dog onsite

Additional Benefits

• Work and earn over the Christmas period
• Monthly team lunches
• Themed days including Halloween, Melbourne Cup and Christmas
• Strong training program to set you up for success - 4.5 days intensive training, buddy system, on the floor and on the phones
• Multiple roles available - Immediate start

Duties

• Deliver exceptional customer service via phone and email
• Respond to enquiries about deliveries, orders, and take payments over the phone
• Accurately process customer orders and data
• Build rapport with customers and promote the product range
• Contribute to a positive and team oriented work environment

Whether your background is in hospitality, retail, or general customer service, this is a great opportunity to join a well known brand supporting customers across Australia and New Zealand.

About the Company

Our client is expanding their Customer Service team in preparation for the busy Christmas season. You’ll be fully trained and supported to handle a range of customer enquiries across inbound and outbound calls and emails.

About you

• Previous customer service experience (call centre experience highly regarded)
• Excellent written and verbal communication skills
• Must be able to commit to Full-time hours - 5 days per week
• Availability to commence immediately
• Available to work over the Christmas period
• Must be able to reliably commute to Regents Park

Full training is provided. This is a fantastic opportunity to gain skills across multiple areas of customer service in a supportive environment.