Business Support Officer

Haeusler Group; Echuca; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Above award pay

Salary packaging

Ongoing training and support

Uniform & PPE

Multi-site mobility

Friendly team environment

Health and wellbeing program

Employee Assistance Program

Job summary

Haeusler’s Group in Echuca is seeking a dedicated Business Support Officer for a full-time, permanent position at our dealership. You will provide administrative and operational support across branches, support customer experiences and help manage data entry, reporting and correspondence.

The role suits someone with at least two years in senior admin or financial support, preferably in automotive or agricultural sectors.

Qualifications

• 2+ years in a senior admin, financial or business support role, preferably in automotive or agri-industry.
• Excellent communication and interpersonal skills are essential.
• Strong organisational, multitasking and accuracy capabilities.
• Solid financial management acumen and ability to handle confidential data.

Responsibilities

• Provide high-quality administrative and operational support across the Branch.
• Greet customers and ensure a positive experience reflecting the company.
• Manage workflows, data entry and prepare various reports.
• Handle correspondence including emails and letters.
• Maintain sales, invoicing and customer interaction records and files.
• Assist with Branch recruitment and keep systems up to date.
• Support Branch financials and cashflow within delegated limits.
• Manage creditors and debtors proactively and effectively.
• Serve as a contact for customer enquiries and follow up on feedback.

Skills

Communication

Interpersonal skills

Organisational skills

Attention to detail

Financial management

Teamwork

Problem solving

Adaptability

Creditors & Debtors

Education

Certificate IV in Business Administration

Tools

Microsoft Office

Excel

Outlook

Job description

We currently have a full-time permanent position available for a Business Support Officer at our Echuca Dealership which services, repairs and maintains a large range of industry leading John Deere equipment.

Business Support Officer

About Us

Haeusler’s Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.

The Role

You will be responsible for performing a range of tasks including, but not limited to:

• Provide high-quality administrative and operational support to various departments within the Branch.
• Greet and engage with customers calling or attending the site, ensuring they experience a positive customer experience which reflects on the Company and Brands.
• Manage internal workflows, data entry and preparation of various reports.
• Manage correspondence including emails, letters and other communications.
• Maintain accurate records of sales, invoicing and customer interactions and archiving of documents and files.
• Assist managers with Branch recruitment ensuring the applicable systems are accurate and up to date.
• Assist with the Branch financials and cashflow within the delegation thresholds.
• Proactively and effectively manage creditors and debtors.
• Serve as a point of contact for customer enquiries, addressing feedback and or concerns.
• Assist with customer accounts management including making contact with internal stakeholders, external suppliers and overdue account holders.

To be successful you will need:

• Highly desirable to have at least 2 years’ experience in a senior administrative, financial or business support role, preferably within the automotive or agricultural industry.
• Excellent communication and interpersonal skills are essential.
• Strong organisational and multitasking abilities.
• High attention to detail and accuracy.
• Strong financial management and acumen.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Customer-focused with a problem-solving attitude.
• Provide timely and effective business solutions and support to a dynamic and broad-spectrum team.
• Willingly partner with the team, creating positive relationships and culture to improve business outcomes and performance.
• Ability to handle sensitive information with confidentiality.
• Adaptable and flexible in a fast-paced environment.

Preferred

• Certificate IV in Business Administration or a related field is preferred.

What we’ll provide you

• Above award pay rates
• Salary Packaging
• Ongoing training and support
• Uniform and Personal Protective Equipment
• Multi-site organisation with room to move or transfer
• Friendly welcoming team environment
• Company health and wellbeing program
• Employee Assistance Program