MANAGER, SALES SUPPORT

John Deere; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development

Parental leave

Competitive superannuation

Job summary

John Deere in Queensland, Australia seeks a Manager, Sales Support to lead a fast-paced operational team supporting our dealer channel. This hands-on leadership role focuses on coaching, handling dealer queries, and turning activity into measurable business outcomes.

You will drive data-informed decisions, collaborate with sales, marketing and operations, and manage programs, incentives and reporting to deliver aligned results.

Qualifications

• Proven people leadership experience and coaching abilities.
• Experience in dealer, channel or sales support or a similar operations role.
• Strong ability to use data, reporting and insights to drive decisions and results.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Lead, coach and develop the Sales Support team, building leadership, capability and accountability.
• Provide hands-on support for day-to-day dealer queries and priorities.
• Identify continuous improvement opportunities across sales support processes.
• Manage sales and administration support across the dealer channel, including programs and reporting.
• Use data, reporting and market insights to identify opportunities and drive execution.
• Coordinate support for internal, dealer, industry and sales events.

Skills

People leadership

Dealers / channel support

Data-driven decision making

Cross-functional collaboration

Stakeholder management

Tools

Data reporting tools

Job description

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Job ID 123969

Who We Are

Integrity. Quality. Humanity. Commitment. Innovation.

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.

About the role

We are looking for a Manager, Sales Support to lead a fast paced, operational team supporting our dealer channel. This is a hands-on leadership role for someone who enjoys coaching people, working through day-to-day dealer queries, using data to improve decisions and turning activity into clear business outcomes.

What you will do

• Lead, coach and develop the Sales Support team, building strong leadership, capability, confidence and accountability across the team.
• Provide hands-on support for day-to-day dealer queries, issues and operational priorities.
• Balance reactive dealer and business support needs while proactively identifying continuous improvement opportunities across sales support processes.
• Manage sales and administration support across the dealer channel, including programs, incentive management, reporting and tools.
• Use data, reporting and market insights to identify opportunities and drive execution.
• Coordinate support for internal, dealer, industry and sales events, including annual meetings and dealer meetings.
• Collaborate cross-functionally with sales, marketing, operations and other stakeholders to drive aligned results.
• Drive target marketing activity, consigned and aged equipment management and outbound dealer communications

About you

You are a strong people leader and practical operator who is comfortable being close to the detail. You know how to support a team through a high-volume, service-focused environment, while also using data, insight and initiative to improve how work gets done and deliver measurable impact.

You will bring (Required skills/experiences)

To be successful in this role, you will ideally bring:

• Proven people leadership experience, including coaching, mentoring, prioritising work and building team capability.
• Experience in dealer, channel, sales support, customer support or another operationally focused commercial environment.
• Strong ability to use data, reporting and insights to improve decisions, drive action and deliver business outcomes.
• Confidence working through operational detail, managing competing priorities and responding effectively to dealer and stakeholder queries.
• A proactive, go-getter mindset with the drive to improve processes, follow through and make things better.
• Strong sales planning, execution, budgeting and business coordination skills.
• Excellent relationship-building, communication, influencing and cross-functional collaboration skills.

Nice to have (Desired skills/experiences)

It would also be beneficial if you bring:

• Experience in agriculture, turf, construction, machinery, equipment or a similar dealer-based industry.
• Exposure to sales operations, incentives, dealer programs, events or training coordination.
• Experience using data, reporting tools, automation or AI-enabled systems to improve efficiency and insight.
• Understanding of dealer processes, sales and marketing processes, or market share analysis.
• Experience working across Australia and New Zealand markets.

You are someone who

You are energised by leading people, solving problems and making a tangible impact. You are comfortable rolling up your sleeves, staying close to the operational detail and helping the team respond well in the moment, while still looking for better ways to work.

• Leads with care, clarity and accountability, and enjoys helping people grow.
• Is data curious and confident turning information into insight, action and better outcomes.
• Has a go-getter mindset and takes ownership to move work forward.
• Is comfortable being hands-on in a reactive, operational environment with regular dealer queries and changing priorities.
• Balances responsiveness with proactivity, identifying opportunities to improve processes, reporting and team effectiveness.
• Builds strong relationships and communicates clearly with dealers, team members and internal stakeholders.

Why Join Us?

At John Deere, you're empowered to build a career that takes you where you want to go. You'll have the freedom to think differently, the support to grow, and the tools and technology to make a real impact.

Join a global market-leading organisation that combines the scale, stability, and opportunities of an iconic brand with the collaborative, people-focused culture of a local business. Here, your contributions are valued, your development is supported, and your wellbeing matters.

In return, we offer:

• A friendly and inclusive culture where employee wellbeing is a priority.
• Flexible work arrangements that help you balance work and life.
• Ongoing professional development, including higher education, training, and memberships.
• The opportunity to work with an iconic brand that helps feed, fuel, and build the world.
• 15% Superannuation when participating in the John Deere Mercer Super Plan.
• 16 weeks Paid Parental Leave for both parents

Applications for this position will close at close of business 25 September 2026.

Note:Appropriate work authorisations are required in this country prior to application.