Branch Coordinator - Admin & Scheduling (Growth & Training)

Star Scaffolds; Gold Coast City; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Full training

Ongoing support

Career development

Friendly branch team

Job summary

STAR Scaffolds is seeking a Branch Coordinator to support administration and scheduling from our Gold Coast Molendinar branch. The role focuses on coordinating bookings, aligning field teams with customers, and ensuring timely service with accurate documentation.

You will interact with installers and subcontractors, update clients on schedules, and help keep operations running smoothly. Full training will be provided, and the team values reliability and a proactive, organised mindset.

Qualifications

• Experience in administration, scheduling or coordination.
• Strong customer service and communication skills.
• Excellent organisational skills and attention to detail.

Responsibilities

• Schedule and confirm customer bookings to keep daily operations on track.
• Coordinate and communicate with installers and subcontractors.
• Keep customers updated on job schedules and any operational changes.
• Review installation and dismantle photos and arrange rectification works as required.
• Support Sales Representatives with job confirmations and bookings.
• Provide general administrative support including data entry, filing and document preparation.
• Work closely with the branch team to ensure jobs are completed efficiently and meet customer expectations.

Skills

Scheduling

Customer service

Communication

Organization

Multitasking

Education

Business Administration cert I/II

Job description

STAR Scaffolds is seeking a Branch Coordinator to support administration and scheduling from our Gold Coast Molendinar branch. The role focuses on coordinating bookings, aligning field teams with customers, and ensuring timely service with accurate documentation.

You will interact with installers and subcontractors, update clients on schedules, and help keep operations running smoothly. Full training will be provided, and the team values reliability and a proactive, organised mindset.