Branch Operations Coordinator & Admin Lead

KPI Group; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

KPI Group is expanding its Moorebank branch and seeks an organised Operations Coordinator / Branch Administrator to manage day-to-day office functions, scheduling crews and fleets, and supporting recruitment and client service.

You’ll work in a small team, help settle the new office, and contribute to process improvements as the branch grows across Australia. A hands-on, can-do attitude is essential.

Qualifications

• 2–3+ years' experience in operations coordination or similar role.
• Experience scheduling or rostering people, vehicles or equipment.
• Strong computer skills including Outlook, Excel and Word; scheduling systems is a bonus.
• Excellent organisation, time management and attention to detail.
• Clear, friendly communication with field crews, clients and suppliers.
• Current driver’s licence.

Responsibilities

• Scheduling crews, vehicles and equipment to jobs and managing day-to-day changes.
• General office coordination and administration, including answering phones, greeting visitors and managing the branch inbox.
• Ordering PPE, uniforms, signage and stock, and keeping stock levels in check.
• General fleet coordination, including booking services, maintenance and repairs, and managing registrations, fuel cards, tolls and infringements.
• Assisting with recruitment and onboarding of traffic and operations employees.
• Running face to face inductions for new starters.
• Keeping employee licences, tickets and compliance records current and following up renewals.
• Updating our customer database with sales, client and job information.
• Assisting with payroll administration as required (timesheet follow up etc).
• Responding to employee and client enquiries promptly and professionally.
• Supporting the sales team with quotes and client paperwork.
• Helping settle into the new office and building simple, consistent branch processes as we grow.

Skills

Scheduling

Roster planning

MS Office

Attention to detail

Communication

Driver's licence

Team player

Problem solving

Tools

Microsoft Outlook

Excel

Word

Job description

KPI Group is expanding its Moorebank branch and seeks an organised Operations Coordinator / Branch Administrator to manage day-to-day office functions, scheduling crews and fleets, and supporting recruitment and client service.

You’ll work in a small team, help settle the new office, and contribute to process improvements as the branch grows across Australia. A hands-on, can-do attitude is essential.