Branch Banking Relief Specialist - 25h/wk, Travel

Commonwealth Bank; Dubbo; On-site; AUD 34,000 - 44,000; Part time

Job summary

Commonwealth Bank's Dubbo Branch is seeking a part-time Customer Banking Specialist Relief to provide frontline service, greet customers and guide them to the appropriate channel, while supporting Narromine, Wellington and Mudgee branches with travel as needed.

The role is 25 hours per week, Monday to Friday 9.30am–1.30pm, and operates as a relief position within the Dubbo team to maintain service levels.

Qualifications

• Proven track record of delivering exceptional customer service.
• Excellent communication and professional demeanour.
• Ability to manage customer expectations.
• Interest in building a long-term career with CommBank.

Responsibilities

• Greet customers and clearly understand their enquiry, guiding to the right channel.
• Build personal connections to enhance the customer experience.
• Educate customers on in-branch technology and digital options.
• Be aware of branch movements to ensure smooth, efficient service and customer satisfaction.

Skills

Customer service

Communication skills

Professional demeanour

Career with CommBank

Job description

Commonwealth Bank's Dubbo Branch is seeking a part-time Customer Banking Specialist Relief to provide frontline service, greet customers and guide them to the appropriate channel, while supporting Narromine, Wellington and Mudgee branches with travel as needed.

The role is 25 hours per week, Monday to Friday 9.30am–1.30pm, and operates as a relief position within the Dubbo team to maintain service levels.