Part-Time Relief Customer Banking Specialist

Commonwealth Bank; Hilltops; On-site; AUD 38,000 - 46,000; Part time

Job summary

Commonwealth Bank is seeking a Customer Banking Specialist (Relief) to join our Young Branch on a part‑time roster of 31.25 hours per week. You’ll cover customer needs across home loans, business banking and financial advice while supporting our branch network.

Travel is required to support surrounding branches such as Harden, Yass and Cootamundra, and you’ll help customers make informed financial decisions in a busy retail environment.

Qualifications

• Proven experience delivering exceptional customer service in a fast-paced setting.
• Ability to explain financial terms clearly to customers.
• Strong communication and problem-solving skills.
• Capacity to work in a busy retail banking environment.

Responsibilities

• Discuss banking needs with customers, including loans and financial advice.
• Assist customers with account inquiries and credit product applications.
• Demonstrate in-branch technology and digital banking options to customers.
• Help maintain adherence to processes and risk controls while delivering solutions.

Skills

Customer Service

Communication Skills

Financial Aptitude

Problem Solving

Integrity

Teamwork

Job description

Commonwealth Bank is seeking a Customer Banking Specialist (Relief) to join our Young Branch on a part‑time roster of 31.25 hours per week. You’ll cover customer needs across home loans, business banking and financial advice while supporting our branch network.

Travel is required to support surrounding branches such as Harden, Yass and Cootamundra, and you’ll help customers make informed financial decisions in a busy retail environment.