Branch Banking: Customer Experience Advisor

NAB; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Banking discounts and reduced fees

Travel, Fitness, Events and Technology

Parental leave & other leave benefits

Job summary

NAB in Sydney is looking for a Branch Customer Advisor to support the Crows Nest Branch and deliver a seamless, customer-centric experience daily. You will be the first point of contact for customers and help tailor products and services to their needs.

The role emphasizes delivering gold-class experiences, attention to detail, and inclusive customer service, with hours posted for Monday, Tuesday, Wednesday, Friday and Thursday shifts.

Responsibilities

• Support NAB's Crows Nest Branch by being the first point of contact for customers; put them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate NAB's Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Job description

NAB in Sydney is looking for a Branch Customer Advisor to support the Crows Nest Branch and deliver a seamless, customer-centric experience daily. You will be the first point of contact for customers and help tailor products and services to their needs.

The role emphasizes delivering gold-class experiences, attention to detail, and inclusive customer service, with hours posted for Monday, Tuesday, Wednesday, Friday and Thursday shifts.