Banking Customer Advisor - Personal Banking Support

NAB; Cairns Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Banking and financial services perk

Discounts on Travel, Fitness, Events,

Technology discounts

Parental leave

Religious leave

Special leave

Sporting activities leave

Volunteer leave

Job summary

NAB Earlville Branch is hiring a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience in-store. You will assist customers with everyday banking needs, opening accounts, processing transactions, and guiding them through our Smarter Banking options.

Join a team passionate about serving communities and delivering gold‑class service. This role requires strong attention to detail, teamwork and a friendly, professional approach to customer interactions at the branch.

Qualifications

• Customer-centric mindset with attention to detail.
• Ability to work 5 days per week and support branch operations.
• Commitment to delivering gold-class experiences.

Responsibilities

• Be the first point of contact for customers at Earlville branch.
• Identify the most suitable products and services for customers.
• Demonstrate Smarter Banking options for self-service and digital channels.

Job description

NAB Earlville Branch is hiring a Branch Customer Advisor to deliver a seamless, customer‑centred banking experience in-store. You will assist customers with everyday banking needs, opening accounts, processing transactions, and guiding them through our Smarter Banking options.

Join a team passionate about serving communities and delivering gold‑class service. This role requires strong attention to detail, teamwork and a friendly, professional approach to customer interactions at the branch.