Booking Agent (Full‑Time) — Caring Medical Admin Career

Sunshine Coast Radiology; Maroochydore; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Full-time role

Competitive pay

Inclusive team culture

Full training provided

Career development

Staff recognition & awards

Corporate perks & discounts

Health & wellness benefits

Fitness Passport access

Paid parental leave

Job summary

Sunshine Coast Radiology in Maroochydore is seeking a friendly Booking Centre Agent to coordinate appointments and be the reassuring first contact for patients and referrers.

In this full-time role you will quote fees, explain Medicare rebates, keep workflows organized, and support patients with the information they need. Training is provided, with opportunities for career development and an inclusive team culture.

Qualifications

• Empathetic communication style.
• Advanced computer and keyboarding skills.
• Strong problem-solving and time management abilities.
• Customer service experience is a plus.

Responsibilities

• Be the first point of contact for patients and referrers with warmth.
• Keep appointment workflows efficient and organised.
• Provide fee quotes and explain Medicare rebates clearly.
• Help prepare patients for their visit with needed information.

Skills

Empathy

Computer skills

Problem solving

Time management

Customer service

Tools

Microsoft Office

Job description

Sunshine Coast Radiology in Maroochydore is seeking a friendly Booking Centre Agent to coordinate appointments and be the reassuring first contact for patients and referrers.

In this full-time role you will quote fees, explain Medicare rebates, keep workflows organized, and support patients with the information they need. Training is provided, with opportunities for career development and an inclusive team culture.