Booking Agent

Apex Radiology; Maroochydore; Sur place; AUD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

No weekends

Full training provided

Career development

Staff recognition & awards

Corporate discounts

Health and wellness benefits

Fitness Passport Access

Paid parental leave

Résumé du poste

Sunshine Coast Radiology in Maroochydore is seeking a friendly Booking Centre Agent to handle patient and referrer calls, schedule appointments in Karisma RIS, and provide clear fee quotes and Medicare rebate explanations.

As a full-time role with no weekend shifts, you will join a supportive team, receive full training, and have opportunities for career development across the IDX Group network. Apply with resume and cover letter.

Qualifications

• Experience in customer service is a plus.
• Strong phone etiquette and professional communication.

Responsabilités

• Be the first point of contact, answering patient and referrer calls with professionalism and warmth.
• Schedule appointments using our RIS system (Karisma).
• Keep workflows efficient and organised.
• Provide fee quotes and explain Medicare rebates clearly.
• Help prepare patients for their visit with the information they need.

Connaissances

Customer service

Communication skills

Computer proficiency

Time management

Problem-solving

Description du poste

Booking Agent# Careers## Booking AgentApply: Maroochydore - Wises Road: Full time: Posted Yesterday: JR101622** Kickstart Your Career in Medical Administration! ****Join Sunshine Coast Radiology as a Booking Agent!**Are you a people-person with a knack for connection? Ready to make a difference in the fast-paced world of medical administration? This is your opportunity to be the warm, friendly voice that our patients hear first!At **Sunshine Coast Radiology**, we’re on the lookout for an enthusiastic **Booking Centre Agent** to work full time to coordinate appointments and create a seamless, caring experience for every caller.** Your Role:*** Be the first point of contact, answering patient and referrer calls with professionalism and warmth* Schedule appointments using our state-of-the-art RIS system (Karisma)* Keep workflows efficient and organised* Provide fee quotes and explain Medicare rebates clearly* Help prepare patients for their visit with the information they need** What You’ll Bring:*** A caring, empathetic communication style* Advanced computer and keyboarding skills* Great problem-solving and time management abilities* A positive, proactive attitude* Experience in customer service is a plus!** Why Join Us?*** **No Weekends!** | Monday–Friday shifts between 7:00 am – 5:00 pm* **Full time** - stability in a permanent role* **Competitive Pay** with annual salary reviews* I**nclusive Team Culture** – We support and uplift each other* **Full Training Provided** – No medical admin experience needed!* **Career Development** opportunities within our growing network* **Staff Recognition & Awards** – We celebrate your success* **Corporate Perks & Discounts** + Health and wellness benefits* **Fitness Passport Access** – 1,000+ gyms nationwide* **Paid Parental Leave** – Because family comes first** Ready to Make an Impact?**Take the first step toward a fulfilling career at **Sunshine Coast Radiology** – where your work makes a real difference. **APPLY NOW** with your resume and a cover letterHave questions? Contact **Jodie Graham**, Talent Acquisition [e-mail] | 0476 887 487**Sunshine Coast Radiology is proud to support diversity and inclusion.** We welcome applications from Aboriginal and Torres Strait Islander peoples and individuals of all backgrounds.**Let’s build a healthier world – one patient at a time.**Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.***Building a healthier world, by delivering the best health outcomes one patient at a time.***