Bilingual Receptionist (Mandarin/English) – Front Desk Pro

ISS Facility Services Australia and New Zealand; Sydney; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Career development

Join a global organisation

Job summary

ISS Facility Services Australia and New Zealand in Sydney is seeking a dedicated Receptionist on a full-time basis. As the first point of contact, you will manage calls, visitor access, and day-to-day office services with professionalism.

Fluency in Mandarin and English, strong communication, and IT skills are essential, with 1 year of office experience preferred and a pathway to grow within the global ISS team.

Qualifications

• Fluency in Mandarin and English is essential.
• Excellent time management and organizational skills.
• Strong verbal and written communication for client interaction.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Minimum of 1 year’s experience in an operational office environment is desirable.

Responsibilities

• Manage incoming and outgoing calls and maintain internal phone listings.
• Monitor and control site access for employees, contractors, visitors.
• Provide friendly, professional service meeting client expectations while building rapport.
• Represent ISS professionally and responsively at all times.
• Utilize company resources efficiently and manage costs within the office services budget.
• Assist colleagues during busy periods and handle general administrative tasks.
• Undertake additional duties as directed by your manager.

Skills

Bilingual Mandarin & English

Time management

Organizational skills

Communication skills

Customer service

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

ISS Facility Services Australia and New Zealand in Sydney is seeking a dedicated Receptionist on a full-time basis. As the first point of contact, you will manage calls, visitor access, and day-to-day office services with professionalism.

Fluency in Mandarin and English, strong communication, and IT skills are essential, with 1 year of office experience preferred and a pathway to grow within the global ISS team.