Bar Manager

MERCURE; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Complimentary meal on shift

Free on-site car parking

Discounts on accommodation and dining

Job summary

Mercure Gold Coast Resort is seeking a Bar Manager to lead the bar operations and F&B team on the Gold Coast. You will design beverage menus, craft cocktails, and create a guest experience that keeps guests returning.

You will manage service standards, train staff, and collaborate with Kitchen and other F&B outlets to ensure smooth operations across the resort.

Qualifications

• Passionate about connecting with people and providing hospitality with heart.
• Experience with successfully leading a team & promoting a positive culture.
• Excellent bartending skills and beverage knowledge.
• Excellent communication and guest service skills.
• Ability to stay calm under pressure.

Responsibilities

• Oversee the successful operations of the Bar.
• Lead & Inspire the team to deliver excellent hospitality.
• Drive sales and a positive guest experience.
• Work closely and collaboratively with the other F&B Outlet leaders & Kitchen team.
• Support with operations of the restaurant, conferences, and other outlets as required.
• Respond to complaints with calm, professional and guest-centered resolutions.
• Support with onboarding, feedback, training & developing the F&B team.
• Promote a positive & inclusive culture across the team and wider resort.

Skills

Team leadership

Guest service

Communication

Calm under pressure

Education

RSA Certificate

Job description

Company Description

Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.

Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au

Where you’ll be working

Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar. As Bar Manager you will have a central role in beverage menu design, crafting cocktails, mocktails, and a bar experience that keeps guests coming back.

Job Description

What you'll be doing:

• Oversee the successful operations of the Bar
• Lead & Inspire the team to deliver excellent hospitality
• Drive sales and a positive guest experience
• Work closely and collaboratively with the other F&B Outlet leaders & Kitchen team
• Support with operations of the restaurant, conferences, and other outlets as required
• Respond to complaintswith calm, professional and guest-centered resolutions
• Support with onboarding, feedback, training & developing the F&B team
• Promote a positive & inclusive culture across the team and wider resort

Qualifications

What you'll bring to the role:

• Passionate about connecting with people and providing hospitality with heart
• Experience with successfully leading a team & promoting a positive culture
• Excellent bartending skills and beverage knowledge
• Excellent communication and guest service skills
• Ability to stay calm under pressure
• RSA Certificate
• Reliable transport (public transport not accessible at required shift times)
• Available to work weeknights & weekends and holiday season

Additional Information

Why work with us:

• Complimentary meal on shift
• Free on-site car parking
• Supportive Leaders invested in your development and growth
• Generous Discounts on accommodation and dining across Accor Hotels globally
• Family & Friends Discounts on accommodation, dining and more
• Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
• Represent a resort centered around wellbeing, local connection and authenticity
• Access to hundreds of online courses to progress your career in hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.