Auto Service Receptionist & Admin

MotorOne Autobody; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Job summary

MotorOne Autobody in Acacia Ridge is seeking a personable Customer Service Officer to welcome clients dropping off or collecting vehicles for repair.

You will manage reception, phones, emails, and provide updates while supporting the site manager with daily operations. A friendly, team-focused attitude is essential.

Experience in customer service and admin, plus familiarity with business software, will help you excel in a fast-paced automotive environment.

Qualifications

• Previous experience in Customer Service and Reception.
• Strong admin and accounts background.
• Automotive repair industry experience is a huge plus.
• Excellent communication and interpersonal skills.
• High attention to detail and process-oriented.
• Reliable with a professional work ethic.
• Confident using computers and business software.
• Friendly, team-focused attitude and positive energy.

Responsibilities

• Greeting customers at reception.
• Managing phone and email enquiries.
• Making tea/coffee for customers and visitors.
• Providing professional updates and follow-ups.
• Supporting the site manager with day-to-day operations.

Skills

Customer Service

Reception

Admin

Accounts

Automotive industry experience

Communication skills

Attention to detail

Team player

Computer skills

Tools

MS Office

Email management

CRM software

Job description

MotorOne Autobody in Acacia Ridge is seeking a personable Customer Service Officer to welcome clients dropping off or collecting vehicles for repair.

You will manage reception, phones, emails, and provide updates while supporting the site manager with daily operations. A friendly, team-focused attitude is essential.

Experience in customer service and admin, plus familiarity with business software, will help you excel in a fast-paced automotive environment.