Administrative & Office Coordinator, Full-Time – Auto Repair

Beau Murphy's Panel and Paint; Rockhampton Regional; Presencial; AUD 55.000 - 65.000; Jornada completa

Descripción de la vacante

Beau Murphy's Panel and Paint in Rockhampton, QLD is seeking an organised, motivated Administration / Office Coordinator to support busy smash repair operations. You will handle front-desk duties, customer communications, paperwork and invoicing within a fast-paced workshop environment.

The role requires strong organisational skills, attention to detail and the ability to multitask while delivering excellent service to customers, insurers and suppliers.

Formación

• Previous experience in administration, reception or office coordination.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to multitask, prioritise workloads and meet deadlines.
• Good computer skills using Microsoft Office and business software.
• Professional, reliable and solutions-focused approach.
• Experience in the smash repair, automotive, insurance or accident repair industry will be highly regarded.

Responsabilidades

• Answering incoming phone calls and responding to customer enquiries.
• Greeting customers and providing professional, friendly service.
• Managing emails, appointments and general office correspondence.
• Opening and maintaining repair job files and customer records.
• Assisting with insurance claims, repair authorisations and supporting documentation.
• Updating job management systems and maintaining accurate records.
• Assisting with invoicing, purchase orders and general accounts administration.
• Liaising with insurance companies, assessors, suppliers and customers.
• Monitoring repair progress and keeping customers informed of job status.
• Supporting management and the workshop team with day-to-day administrative tasks.
• Maintaining an organised, efficient and professional office environment.

Conocimientos

Administration

Reception experience

Office coordination

Customer service

Organisational skills

Multitasking

Deadline management

Teamwork

Professional attitude

Herramientas

Microsoft Office

Descripción del empleo

Beau Murphy's Panel and Paint in Rockhampton, QLD is seeking an organised, motivated Administration / Office Coordinator to support busy smash repair operations. You will handle front-desk duties, customer communications, paperwork and invoicing within a fast-paced workshop environment.

The role requires strong organisational skills, attention to detail and the ability to multitask while delivering excellent service to customers, insurers and suppliers.