Customer Service Officer - MotorOne Autobody – Acacia Ridge , QLD

MotorOne Autobody; Brisbane; On-site; AUD 55,000 - 65,000; Full time

Job summary

MotorOne Autobody in Acacia Ridge is seeking a personable Customer Service Officer to welcome clients dropping off or collecting vehicles for repair.

You will manage reception, phones, emails, and provide updates while supporting the site manager with daily operations. A friendly, team-focused attitude is essential.

Experience in customer service and admin, plus familiarity with business software, will help you excel in a fast-paced automotive environment.

Qualifications

• Previous experience in Customer Service and Reception.
• Strong admin and accounts background.
• Automotive repair industry experience is a huge plus.
• Excellent communication and interpersonal skills.
• High attention to detail and process-oriented.
• Reliable with a professional work ethic.
• Confident using computers and business software.
• Friendly, team-focused attitude and positive energy.

Responsibilities

• Greeting customers at reception.
• Managing phone and email enquiries.
• Making tea/coffee for customers and visitors.
• Providing professional updates and follow-ups.
• Supporting the site manager with day-to-day operations.

Skills

Customer Service

Reception

Admin

Accounts

Automotive industry experience

Communication skills

Attention to detail

Team player

Computer skills

Tools

MS Office

Email management

CRM software

Job description

Position: Customer Service Officer

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment?MotorOne Autobodyis looking for anexperienced Customer Service Officerto be the welcoming face of ourAcacia Ridgeteam!

About the Role:

As our Customer Service Officer, you’ll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience in a corporate office environment.

Your responsibilities will include:

• Greeting customers at reception


• Managing phone and email enquiries


• Making tea/coffee for customers and visitors


• Providing professional updates and follow-ups


• Supporting the site manager with day-to-day operations

What We’re Looking For:

• Previous experience inCustomer ServiceandReception


• Strongadmin and accountsbackground


• Experience in theautomotive repair industryis a huge plus!


• Excellent communication and interpersonal skills


• High attention to detail and process-oriented


• Reliable, with a consistent and professional work ethic


• Confident using computers and business software


• A friendly, team-focused attitude and positive energy!