Customer-Focused Service Advisor & Receptionist

Atherton Automotive Pty Ltd; Atherton; Vor Ort; AUD 52.000 - 66.000; Vollzeit

Zusammenfassung

Atherton Automotive Pty Ltd in Atherton, QLD is seeking a full-time Service Advisor / Receptionist to be the first point of contact for customers and to coordinate service operations with the workshop.

You will greet customers, manage bookings, provide accurate service information, prepare invoices, and keep the reception tidy while supporting the workshop team. A manual driver's licence is essential and a friendly, professional attitude is expected.

Qualifikationen

• Experience in customer service or reception is essential
• Excellent communication and interpersonal skills are required
• Strong time management and organisational abilities
• Proficiency with computer systems and office software is expected

Aufgaben

• Greet and welcome customers in a friendly, professional manner
• Manage customer inquiries and bookings in-person and by phone
• Provide accurate information on service requirements, costs and timelines
• Coordinate the vehicle service and repair process with the workshop team
• Prepare service documentation and invoices for customers
• Maintain a clean, organized reception area
• Provide administrative support to the workshop as needed

Kenntnisse

Customer service

Communication skills

Time management

Organisational skills

Computer systems

Positive attitude

Willingness to learn

Manual driver's licence

Jobbeschreibung

Atherton Automotive Pty Ltd in Atherton, QLD is seeking a full-time Service Advisor / Receptionist to be the first point of contact for customers and to coordinate service operations with the workshop.

You will greet customers, manage bookings, provide accurate service information, prepare invoices, and keep the reception tidy while supporting the workshop team. A manual driver's licence is essential and a friendly, professional attitude is expected.