Assistant Venue Manager — Lead a Dynamic Hospitality Team

Oscars Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discounts across Oscars Group

Employee Assistance Program

Career development opportunities

Job summary

The Warwick, part of Oscars Group, is seeking an experienced Assistant Venue Manager to join the team in NSW on a full-time basis. You will work closely with the Operations Manager to oversee gaming, food and beverage, customer experience and compliance while leading a diverse hospitality team.

Candidates should have senior hospitality leadership experience, a hands-on management style and NSW RSA/RCG qualifications.

Qualifications

• Current NSW RSA and RCG qualifications.
• Experience in Duty Manager or senior hospitality leadership.
• Strong gaming experience and knowledge of gaming operations and compliance.
• Proven ability to coach, develop and lead hospitality teams.
• Excellent communication, leadership and problem-solving skills.

Responsibilities

• Support day-to-day operations of The Warwick and Events Centre.
• Lead, coach and develop a diverse hospitality team.
• Support Department Managers and emerging leaders.
• Drive high standards across gaming, food & beverage, customer service and venue presentation.
• Assist with venue performance, labour costs and key financial targets.
• Ensure compliance with gaming, liquor, RSA, RCG and WHS requirements.
• Build relationships with customers, suppliers and stakeholders.
• Roster, labour management and team performance support.
• Identify opportunities to improve customer experience and venue performance.
• Lead by example with a positive, accountable, high-performing culture.

Job description

The Warwick, part of Oscars Group, is seeking an experienced Assistant Venue Manager to join the team in NSW on a full-time basis. You will work closely with the Operations Manager to oversee gaming, food and beverage, customer experience and compliance while leading a diverse hospitality team.

Candidates should have senior hospitality leadership experience, a hands-on management style and NSW RSA/RCG qualifications.